Refund Eligibility

To be eligible for a refund, you must meet the following criteria. Please read them carefully before enrolling in a course.
  • You must request a refund within 14 days of your purchase.
  • You must not have accessed more than 20% of the course content.
  • Downloaded digital materials and completed courses are non-refundable.

How to Request a Refund

To request a refund, please follow these steps: 1. Contact Us: Reach out to our customer support team via phone at +44 114 308 7104 or through the contact form on our website. 2. Provide Information: Include your order number, the name of the course or digital product, and the reason for your refund request. 3. Processing Time: Refund requests are typically processed within 7-14 business days. 4. Payment Method Refunds: Refunds will be issued to the original payment method used for the purchase.

Need Assistance?

If you have any questions or need further assistance with your refund request, please don't hesitate to contact us.
Contact Us

Exceptions and Special Cases

Certain unique circumstances may warrant exceptions to our standard refund policy. These are evaluated on a case-by-case basis. Ccpdigitalmedia reserves the right to make a final decision on all refund requests.

Need Assistance?

If you have any questions or concerns regarding your refund request, please don't hesitate to contact us.
Contact Us
Ccpdigitalmedia
Phone: +44 114 308 7104